Client Experience / 2 min read
Before your first meeting: a short, useful brief.
Put your questions, priorities and preferred next step into one clear outline.
Read the insightMeet Emma
A smoother start to working together.
Emma manages client services and operations, helping clients get started and keeping communication connected.
Emma manages client services and operations, ensuring smooth onboarding and communication.
She supports clients and teams with clear processes and high service standards.
- Role
- Client Services and Operations Manager
- Team
- Client Services and Operations
- Practice focus
- Client Experience
Areas of focus
What you can discuss.
- 01Starting a new matter
- 02Onboarding and client communication
- 03Finding the right team or contact
Working with Emma
Give the conversation a clear starting point.
Emma manages client services and operations. Contact her about getting started, communication preferences or finding the right point of contact within Westbridge.
Start your enquiry to EmmaNews & insights / Client Experience
A little more
perspective.
Selected reading relevant to Emma's role and areas of work.
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Client Experience / 2 min read
A clearer update begins with a focused question.
Make it easy for the team to connect your message to the information you need.
Read the insight
Client Experience / 2 min read
A good working relationship starts with communication.
Tell us how to reach you, what you need to understand and how you would like your matter to feel.
Read the insightConnected expertise
